Rectruiting

Have a chat, not an interview. Try not to use the word ‘interview’ to describe the conversation you want to have with customers.

Customer interviews: How to always get a “yes!” [Template included]

How to write an effective customer interview request

Customer Interviews: How to Recruit, What to Ask, and How to Synthesize What You Learn - Product Talk

Ask Teresa: My Sales Team Won’t Let Me Talk To Customers. What Now? - Product Talk

Interview Questions

Semi-structured interview - Guide

Below are some examples of research questions:

• What are users’ expectations in this situation?
• How do users make a decision in this situation?
• How have users managed to solve this problem in the past?
• What aspects of this product do users care most about, and why?

User Interviews: How, When, and Why to Conduct Them

Writing an Effective Guide for a UX Interview

Avoid Leading Questions to Get Better Insights from Participants

<aside> 💡 The Mom Test - How to Talk to Customers

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