I am a multi-disciplinary Product Designer and Lead with 12y of experience in start-ups and SaaS digital product companies.
My Mission: deliver engaging solutions to ease people’s lives.
I firmly believe that teamwork is what turns a good product into a great one.
I have a well-rounded skill set including branding, and illustration, but am primarily focused on Product Design and building Design Systems.
When not designing, I do Step aerobics, experiment with Gen AI, bake (healthy) sweets, or craft the costume for my next cosplay.
Contact
Italy
rita.petrilli.com
[email protected]
linkedin.com/in/ritapetrilli
dribbble/ritapetrilli87
Expertise
Product Design
User Experience & User Interface Design
Product Management
Visual Design
Conceptualization
Design Systems
Usability testing
Benchmark analysis
Rapid prototyping
Presentation
Collaboration & Values
Detail & documentation obsession
Mutual trust
Ownership
Radical candor
Team leadership
My Design & Learning Repo
Design Resources
User Research
Design Principles
Tools
Figma · Miro · Adobe Creative Suite · JIRA & Confluence · Marvel · Maze · HTML/CSS · Keynote · UserTesting.com · pen & paper
Featured in
Interni Magazine, May 2018
StartupItalia
Creative Market | The 50 Best Apple Watch Face and App Concepts So Far
iosicongallery.com
Confconsumatori, 2014
Work Experience
Design Lead & Manager @QA (Formerly CloudAcademy)
QA is the largest tech training company in the UK and fastest growing in the US, offers in-person and online training.
Remote
Since May 1, 2022
Leadership & Team Development
- Managing and growing a Design team of 7 Product Designers through ****coaching, mentorship, and constructive design feedback to advocate for users and push the design quality bar.
- Balancing long-term Design and Business SMART goals with a quick, iterative development process.
- Redesigned career growth framework.
Achievements & Business Impact
- Successfully coordinated the Platform Rebranding following the Group Merge, which brings together three leading tech and business skills businesses: QA, Cloud Academy, and Circus Street under a unified brand.
- Successfully led (and am still leading) the Accessibility initiative, achieving WCGAC AA compliance within 6 months. This initiative secured a $3M deal and helped retain key clients, like Microsoft.
- Trained and mentored designers to align with the new accessibility requirements.
- Coordinated cross-functional efforts, managing relationships with clients, the Engineering Team, and other stakeholders to deliver results efficiently.
- Onboarded and mentored 6 Designers; promoted 3 Designers within 1 year.
Strategic Contribution
Driving high-level strategic decisions across Product Design and Development, partnering with Product Managers, Tech Leads, and Marketing to deliver solutions from concept to launch.
⏫ Promotion from Lead Product Designer to Design Lead & Manager
Lead Product Designer
Remote
July 1, 2021 → April 30, 2022
Scaled Design Operations
- Led the scale of the Design team by mentoring other designers and promoting a User-Centered Design culture across the business.
- Hiring Manager for Product Design Roles.
Design System & Improved Collaboration
- Advocated for Design System adoption, introducing new processes and robust documentation practices that enhanced the collaboration between Design and Engineering.
Dark Mode Initiative
- Developed and implemented a new color model for Dark Mode, creating an efficient solution using Design tokens that work with both our Design System documentation in Figma and React.
- Led and coordinated the Dark Mode release.
⏫ Promotion from Senior to Lead Product Designer
Senior Product Designer
Since September 7, 2020
Product Innovation
- Envisioning new experiences for the B2B2C solutions that provide training programs to enterprises such as Apple, Microsoft, SAP, Warner, Deloitte, and many more.
- Awarded “High Innovative” recognition during the Global Company Meeting, voted by the team for delivering innovative design solutions and improving team efficiency.
- Launched Bonsai, Cloud Academy’s Design System, significantly improving team workflow efficiency and design consistency.
Business Impact
- Collaborated with Sales Leadership on a new concept for Microsoft4Afrika, leading to a pivotal expansion deal of 20,000 licenses.
Senior Product Designer / Product Manager @ForceManager
The CRM for sales teams on the move
Remote
September 18, 2018 → August 31, 2020
- Led the complete lifecycle of new projects in the CRM sector: from user research and prototyping to usability testing, pixel-perfect UI design, and delivering development-ready Design System components.
- As Product Manager, successfully coordinated the launch of multiple features, by working closely with cross-functional teams (Engineering, QA, Sales, and Marketing).
- Partnered with other Product Managers to enhance existing features and showcase the results to Apple Cupertino (Partner) to align with the iOS 14 update - the app was featured multiple times on the App Store.
Head of Design @Sellf
Startup from the H-Farm portfolio, acquired by ForceManager in 2018.
Italy, H-Farm
June 3, 2013 → August 31, 2020
Built the product from the ground up
- Joined the start-up as the first designer during its early stages and collaborated with founders to shape an intuitive mobile-first CRM experience from the ground up. Led design efforts as a design team of one, from user research, ideation, wireframing, prototyping, and working closely with developers to test and validate.
- Designed the company’s corporate visual identity, overseeing creative strategy, brand narrative, and production of assets (landing pages, adv banners, brochures, newsletters, videos, and website).
- Continuously improved products (mobile & web), by listening to user feedback and managing customer support: resolved tickets, conducted user interviews, and took care of the Knowledge Base and the video tutorials.
- Partnered with the founders and the Sales team to tailor custom environments for key enterprise clients.
Achievements & Business Impact
- Through exceptional User Experience and strong teamwork, we expanded our customer base from 0 to over 150,000 users across 600 companies, including major enterprises like Generali and Groupama.
- Contributed to 2 rounds of funding and the successful company exit in 2018.
- Sellf was awarded twice by Apple:
- Best New Business App worldwide.
- Best Innovative App in Italy.
UX/UI Consultant @Procore
Remote
October 1, 2014 → December 31, 2014
Enhanced some features on mobile apps, improving the flow and minimizing taps.
Education
Master's Degree in Visual and Multimedia Communication
@IUAV, University of Venice
Specialization in Interaction Design - Course led by Gillian Crampton Smith and Philip Tabor.
110/110
October 1, 2010 → April 3, 2013
Industrial Design Degree
@Polytechnic Institute of Bari